BACKGROUND
GUYLAINE IS A MEDICAL RECEPTIONIST AT CLINIQUE CHLOÉ WHERE SHE PLAYS A KEY ROLE IN COMMUNICATION WITH PATIENTS. SHE TAKES CARE OF PATIENTS FROM THE MINUTE THEY SCHEDULE THEIR APPOINTMENT UNTIL THEIR POST-TREATMENT FOLLOW-UP.
BIOGRAPHY
With over 20 years of experience in providing premium customer service, patient satisfaction is very important to her.
![Medical receptionist Guylaine Lavoie's signature](https://www.cliniquechloe.com/wp-content/uploads/2020/09/professionals-support-guylaine-lavoie-signature@2x-1.png)
![Medical receptionist Guylaine Lavoie sitting in front of her computer at Clinique Chloé on the phone with a patient](https://www.cliniquechloe.com/wp-content/uploads/2020/09/professionals-support-guylaine-lavoie-2-lr@2x.jpg)
VALUES
GOOD LISTENER
Guylaine listens to patients' needs.
PERFECTIONIST
Guylaine strives to provide unparalleled customer service.
REASSURING
Guylaine knows how to reassure patients and make them feel comfortable.
![Medical receptionist Guylaine Lavoie giving a Clinique Chloé gift bag to a patient](https://www.cliniquechloe.com/wp-content/uploads/2020/09/professionals-support-guylaine-lavoie-3-lr@2x.jpg)
PHILOSOPHY
Make the patient experience pleasant from the first contact until the post-treatment follow-up.
"My role is to welcome patients in a pleasant and warm atmosphere and make them feel at ease from their first visit."
GUYLAINE LAVOIE
![Medical receptionist Guylaine Lavoie giving a Clinique Chloé gift bag to a patient](https://www.cliniquechloe.com/wp-content/uploads/2020/09/professionals-support-guylaine-lavoie-4-lr@2x.jpg)
HAPPY PATIENTS
Professional care by a dedicated team. I recommend this clinic for aesthetic treatments, bravo and thank you for the excellent results.